Laptop Jack Repair

DON’T BE FOOLED BY OTHER SHOPS SIMILAR LOW PRICES

Inside a Laptop - Photo by Sebastian Klein

We offer low prices, over two decades of board level repair experience, and do all repairs in shop!

• Does your laptop have problems charging?

• Is your laptop jack loose?

• Does your laptop only turn on when you wiggle the power cord?

• Have you taken your laptop to other repair shops that have wanted to replace your whole motherboard?

Our Lead Technician has over 24 years worth of board level repair experience!

• IBM Trained on board level soldering/repair and computer repair
  (Scarsdale, NY, 1986, and doing it ever since)

• Certified CompTIA A+ Hardware & Software Technician
  (Cert #73FDTT1207)

At a.i.Built, our technicians specialize in laptop jack repair or replacement. Many power issues are caused by either a loose or broken laptop jack. Our technicians can re-solder a loose jack, or replace a damaged one – far cheaper than the “normal” alternative of replacing the whole laptop motherboard offered by many other repair shops. As a matter of fact, there are a number of local shops that refer their customers to us for their laptop jack repairs.

Laptop Jack Repair Pricing

• Our flat-rate laptop jack repair service is only $129.99

• A new laptop power jack, if needed, is no additional charge!*

• If you need a new AC/DC adapter, we can provide those as well, at deeply discounted costs compared to standard OEM prices.

• We repair virtually any brand laptop, including Toshiba, HP, Compaq, eMachines, Gateway, Dell, IBM/Lenovo, Sony and many others.

* Motherboards or power boards that got damaged when your jack broke are not covered in this price. If you have damaged your motherboard or power board, we can quote you a price on a replacement board. Repair labor will be reduced to $99.99 plus the cost of the board. This only applies to at most 3% of the jack repairs we have seen and is an unlikely scenario. The best way to avoid this scenario is DON’T try to fix your issue yourself and DON’T keep using your laptop once the jack comes loose or breaks.

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Broken/Loose Laptop Jack FAQs:

My laptop jack is broken/loose and the other places I took it to said it can’t be fixed. Why do you claim you can fix them?

• Most technicians are not experienced in board level repairs, much less trained by IBM on board level repairs. In these cases, it simply means they do not have the knowledge of how to fix your issue (while we, on the other hand, do).
• Sometimes, a system board is damaged beyond repair when a laptop jack breaks – that requires a motherboard replacement (but this usually only happens in 3% of such cases). If the motherboard is at a reasonable price, we can replace the whole board for you. Some other repair shops don’t want to do this (especially if they have flat rate labor plans like us) because it can take a longer amount of time than regular repairs. We don’t mind the extra work.

I saw this place online that advertises $75/$100/$110 Laptop Jack Repairs… why are yours $129.99?

• Well, if you know and trust them, then feel free to send them your computer – or come in and meet us, drop off your machine and know exactly where your machine is.
• That aside, look closely at their pricing. Most require you to ship your laptop to them, and most of them (all we’ve found) also require you to pay shipping, plus add somewhere around $20 more for return shipping. That’s another $35 on their “discount” service.
• And while you are here, take a look at the picture at the bottom of this page – that’s one of our competitor’s work. For potential legal reasons, we can’t say who (we’re blatantly honest below about the “quality” of their “work”)… but do you want to take the chance that they are the company you are sending your laptop to? (Hint: this one is a local competitor)

What’s the best way to ensure that I don’t damage my laptop motherboard/power board if my jack is going bad?

• What to do if your jack breaks or becomes loose:
  
  • This is a really simple one that sadly, some people neglect. The best thing to do is bring in your laptop for repair AS SOON AS POSSIBLE.
• Things NOT to do include:
  • (DON’T DO) Wiggling the plug until you get your machine to work, and then continuing to use it for another few days or weeks.
  • (DON’T DO) Taping the plug/power cord in “just the right position” to keep your laptop working.
  • (DON’T DO) Disassembling the machine and trying to fix it yourself (unless of course you happen to be a laptop technician with board level soldering/repair experience). Fixing a laptop is drastically different than fixing a desktop. Most require 25-40 screws to be removed to get the motherboard out before you can even start trying to fix the jack.
  • (DON’T DO) Shoving something in or under or around the jack to try to get a better power connection (yes, we’ve actually gotten ones in for repairs with paperclips or tin foil shoved into or under the jack).
  • (DON’T DO) Taking your laptop to someone who doesn’t know how to do board level repair – if you don’t choose us, make sure you choose someone who knows what they are doing.
    

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Click to see larger image A Competitor's Bad Laptop Jack Soldering Job(and a destroyed motherboard)

On the left is a competitor’s bad laptop jack soldering job. After burning off a bunch of traces on the motherboard, they tried getting the board working by running solder across the board from the jack pin to the next closest chip it was connected to (even if a board needs that kind of repair, that is NOT how you “jumper” a connection). Needless to say, the board was damaged beyond repair (the broken trace they tried fixing was only a tiny part of the damage they caused to the motherboard). Note they also broke the case when they tried taking it apart. Fortunately, the motherboard for this machine was relatively cheap and we managed to repair the laptop for our newly gained customer.

COMPARE THESE JACK REPAIRS – YOU DECIDE
THE COMPETITION	US
A Competitor's Bad Laptop Jack Soldering Job (and a destroyed motherboard)	Dell 9 Pin Jack Repair by a.i.Built (before final cleanup)
IF YOU DO NOT CHOOSE A.I.BUILT FOR YOUR LAPTOP JACK REPAIR, THEN PLEASE CHOOSE CAREFULLY!

a.i.Built should be your first and only choice for laptop jack repair in
Nassau or Suffolk County New York or anywhere else on Long Island.